Cultural and Linguistic Health Literacy Needs of Florida's Multicultural Population
Dr. Laura Guyer, University of Florida
PPT Presentation File
Already the most diverse nation in the world, America continues to experience demographic, social and political changes that further increase diversity. In Florida, 27% of citizens speak one of 300+ languages other than English at home. Health professionals must continually adapt their skills to successfully meet Floridians' rapidly changing cultural and linguistic needs. In this session, participants will examine the essential communication, cultural competence and health literacy skills required to provide quality care. They will explore the importance of including these skills in medical training programs as well as in continuing education programs for experienced professionals. The session will highlight UF's undergraduate Health Disparities in Society minor as an unrealized solution for preparing a diverse workforce and includes stories from the field that feature culture, language and health literacy as critical components of patient-centered care.
Improving Patient Outcomes Through Care Coordination
Dr. David Brown, Florida International University
Dr. Robert Leverence, University of Florida
PPT Presentation File (David Brown)
PPT Presentation File (Robert Leverence)
The IOM has identified care coordination as a key strategy to improving health outcomes, safety, and patient satisfaction. This approach involves effectively organizing care, marshalling personnel and resources, and sharing information among participants concerned with different aspects of care. Assets, needs, and preferences are identified and communicated at the right time to the right people. Join our panel to discuss care coordination and how approaches such as medication management, attention to the social determinants of health, the use of health information technology, and household-centered care can improve health outcomes and increase patients’ ability to maintain health and manage health conditions.
Health Insurance Literacy: Do Consumers Know What they are Getting?
Kelly James, Florida Blue
Joyce Case, Health Planning Council of Northeastern Florida
Teresa Zayas, Centers for Medicare & Medicaid Services
PPT Presentation File (Kelly James)
PPT Presentation File (Joyce Case)
Research indicate that many consumers don't understand the terms and concepts necessary to make informed choices. Moreover, insurance is becoming increasingly consumer driven and often includes higher co-pays and deductibles which shifts more financial risk to the patient. Our session panel will discuss these challenges along with the shifting landscape of federal health insurance policy. The panelists will also provide strategies and resources to help consumers identify credible and understandable health coverage information and effectively use their plans once enrolled.
Health Literacy: Tips and Tricks
Terri Ottosen, M.L.I.S., AHIP, National Network of Libraries of Medicine
PPT Presentation File
Learn about health literacy and methods of effective health communication from both sides - relaying and receiving. In this session, we will review the disconnect between information providers and information seekers, and discuss solutions like information resources, self-advocacy, plain language and the teach-back technique. A handout of free resources will be provided.
Developing Effective Community Health Education Outreach Programs for Adults with Low Health Literacy
Khaliah Fleming, MPH, CHES, Tampa Bay Community Cancer Network
Venessa Rivera-Cólon, Moffitt Cancer Center
Greg Smith and Heather Hepler Surrency, Florida Literacy Coalition
PPT Presentation File (Venessa Rivera-Colon)
PPT Presentation File (Greg Smith and Heather Hepler Surrency)
This session will profile the targeted approaches taken by Moffitt Cancer Center and the Florida Literacy Coalition to promote healthy lifestyles and informed healthcare choices while taking into consideration the cultural, linguistic and health literacy needs of the community. Participants will learn how similar strategies can be implemented into community programs around the state. Moffitt‘s M-POWER program increases community awareness of the benefits of early detection and promotes cancer prevention and healthy lifestyles. The Tampa Bay Community Cancer Network is a collaboration of academic and community-based organizations to create and implement effective community interventions to impact cancer. The Florida Health Literacy Initiative, funded by Florida Blue, combines ESOL instruction and health education in a multi-disciplinary approach that teaches English to adults and families while helping these individuals acquire skills and knowledge to make informed choices regarding their health and nutrition.
Nursing and Health Literacy: Meeting the Challenges of Incorporating Health Literacy Skills into Patient Care at a School-Based Primary Health Center
Dr. C. Victoria Framil, DNP, ARNP, Florida International University
Avinash Sukhram, MPH, Florida International University & Jessie Trice Community Health Centers at the John H. Peavy Health Center
PPT Presentation File
Sponsored by the Florida Nurses’ Association, this session will highlight the successes and challenges associated with addressing the health literacy needs of students and families seeking care at a school-based community health clinic in a medically-underserved neighborhood in Miami. Participants will learn strategies to address the challenges associated with educating families about how to navigate the health care system, to access preventative and primary care resources and to advocate for a healthier community.
Innovations in Children’s Health: Improving Communication and Outcomes in Patient Care and Early Literacy
Kathy Ingram, Nemours Children’s Hospital
Dr. Shayan Vyas, Nemours Children’s Hospital
PPT Presentation File
A panel from Nemours Children’s Hospital will highlight the innovative use of technology to improve patient care and outcomes. Through the examination of case studies, participants will learn how telemedicine has positively impacted health literacy for patients and their families as well as increased engagement with patient care plans. The session will also examine the role of early literacy in patient health and identify local early literacy resources.
*Tentative agenda, subject to change.