Marketing/Recruitment

The American Library Association, Office for Diversity, Literacy and Outreach Services
The ALA Office for Diversity, Literacy and Outreach Services makes available several toolkits centered around outreach initiatives with respects to library-based literacy programs.

Free Management Library
This library is a free community resource to be shared and contributed to by users and readers across the world. The overall goal of the library is to provide leaders and managers (especially those with very limited resources) basic and practical information about personal, professional and organizational development.

Library Media P&R
This site has resources, tips and toolkits. A library of downloadable resources is available.

Ideabook.com
This site offers design and marketing how-to, project ideas and tips, plus a carefully researched collection of design-oriented links and resources.

Volunteertoday.com
Volunteer Today is an e-newsletter for those who manage the work of volunteers in nonprofit, government or corporate programs. Its aim is two-fold: 1) build the capacity of individuals to organize effective volunteer programs; 2) enhance the profession of volunteer management

Nonprofit Marketing Guide
Nonprofit Marketing Guide provides a daily blog and weekly e-newsletter full of news, tips, and resources, for nonprofit communications directors.

A Framework for Utilizing Long-Term Volunteers
Josh Gahr, Texas A&M Education and Human Development
This article aims to elucidate those benefits and provide a framework for hosting a long-term volunteer or intern in a literacy center.

Design Your Logo Like A Pro
Eileen Parzak
A logo is essentially at the heart of a corporate identity. In this article we will look at various issues designing logos which work in two distinct worlds - print and online.

All About Marketing
Carter McNamara, MBA, PhD
This article includes sections on Basics and Planning, Market Analysis and Positioning, Protecting Ownership of Your Products/Services, Evaluating Your Marketing Efforts and more.

Behavior and Beliefs of Volunteer Literacy Tutors
Catherine Hambly, MA
This paper examines the behaviors and beliefs of a group of volunteer tutors to discover why they did not maintain close contact with their literacy organization. After describing the tutors' behavior in the matches with learners, the study draws a link from an apparent contradiction–that tutors desire to help their learners but are complacent about their learners' progress–to a belief system shared by these tutors.

Outreach and Retention in Adult ESL Literacy Programs
Shirley Brod
This digest discusses outreach methods; it examines learners' reasons for enrolling in ESL classes and for leaving the classes; and it suggests ways to improve retention.

Recruiting and Keeping Volunteers
This article explains creative approaches to developing a diverse pool of tutors.

Adult Students: Recruitment and Retention
Michael E. Wonacott
This Brief reviews recent research related to adult student recruitment and retention and provides guidelines for recruiting and retaining adult learners.

Characteristics of a Good Recruitment Message
Steve McCurley
This article gives guidance as to what makes an effective recruitment message.

"I've Come a Long Way": Learner-Identified Outcomes of Participation in Adult Literacy Programs
Mary Beth Bingman; Olga Ebert
A study explored how 10 Tennessee adult literacy students define the meaning and outcomes of their participation in adult education programs in the context of their lives. The primary source of data was the extended recorded conversations about participants' lives before and after enrollment in adult literacy programs.

Market Research White Paper on Student Recruitment in Adult Education
If you build it, they will come. Think again. Nationally, adult education and literacy providers are only serving 10% of the population in need. So how can we do better? FLC conducted a series of focus groups in which we explored messages, terminology, and communication methods that may be more or less effective in recruiting new students. We also discussed the motivations, concerns, and assumptions that factored into student decision making, and solicited their advice on how to effectively reach others.

Market Research White Paper on Recruiting English Language Learners
In an effort to gain some insights into how to reach and connect with adult English learners, FLC conducted a series of focus groups to explore key messages, terminology, and communication methods that may be more or less effective in recruiting students for ESOL pgorams. This is phase two of FLC's Market Research Project.

Educate & Elevate Webinars
This webinar series aims to equip adult literacy program directors with communication tools to elevate their organizations and build relevancy in the mission of adult education.

Adult Student Waiting List Survey
This two part report sheds light on the question regarding waiting lists for adult education and literacy classes.

Basic Definitions: Advertising, Media, Promotion, Public Relations, Publicity, and Sales
Advertising, marketing, promotion, public relations and publicity and sales are often used interchangeably. However, they refer to different -- but similar activities. Some basic definitions are provided as well as a short example.

Media P& R Toolbox
From the Library Media P & R, download these free promotional materials.

Program Quality Indicator Area: Recruitment
Recruitment to literacy programs is facilitated by using a combination of strategies. This activity engages learners in identifying strategies they believe will effectively recruit students to their programs.

Recruitment Issues and Strategies for Adults Who Are Not Currently Participating in Literacy and Adult Basic Education (ABE) Programs
This study shows how initiating interventions using students as a recruitment element is not only efficient and cost effective; it also lends itself to an action research method of future interventions and continuous tracking.