As a health care provider, you play a crucial role in your patients’ health literacy. The sites listed below are targeted towards health care providers to help them improve communication and relay information. You can also request a training with FLC to learn more about health literacy and methods to improve your communication.
Relevant Sites
Always Use Teach-back! Toolkit
This site helps improve health care providers’ ability to effectively communicate with patients by using the Teach-back method. This toolkit provides techniques to improve and promote the use of plain language and how to use the Teach-back method: a way to check a patient’s understanding. This is a great tool to promote adherence, quality and patient safety.
Smart Choices, Health Insurance Literacy
Free work book developed by the University of Maryland to help consumers make smart choice health insurance decisions. The site also provides several factsheets to help people understand key concepts regarding health insurance.
Time to Talk Cardio
Time to Talk CARDIO is an effective education program that aims to improve the communication skills of both patients and healthcare providers. Resources and brochures in English and Spanish are available for patients and doctors. Videos and simulated office visits also help improve health communication skills.
Health Literacy Online Training
Online trainings is available 24/7 and aims to educate public health professionals on the importance of health literacy and education in the community. This training is also a valuable tool for any educator new to health literacy.
Health Literacy Out Loud
This site contains several podcasts on various topics related to health literacy. New ones are added about every two weeks.
Readability Tools
Tools for Making Written Material Clear and Effective is a wonderful resource for those creating health materials. The toolkit is an 11-part resource that helps you create written materials that are clear and understandable. Toolkit helps you write, design, and post on the web.
Harvard Literacy Studies
This site is designed for professionals in health and education who are interested in health literacy.
Improving Communication
This site provides word suggestions, training, and examples of how to use plain language to get your message across.
Health Literacy Toolkit for Making Written Material Clear and Effective
The Toolkit for Making Written Material Clear and Effective is a health literacy resource from the Centers for Medicare and Medicaid Services (CMS)
Health Literacy Online
The Health and Human Services’ Office of Disease Prevention and Health has issued the 2nd edition of “A Guide for Simplifying the User Experience.” This guide is useful to anyone developing digital health information materials.
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